You may have heard the sentiment that nobody likes a ball hog. Tennis and pickleball players everywhere can relate. But they’d also add that nobody likes a court hog either. These are the enterprising individuals who consistently book up more than their fair share of court time during the most coveted windows. Ashley Owens, owner…
Jacqueline W., the owner of a thriving property management company for 150 vacation rentals, manages about 30 employees across her reservation, housekeeping, maintenance and owner relations departments. So, she knows the ins and outs of managing people. What she didn’t expect was a former employee who came back to haunt her in a very real…
There’s a saying in today’s business environment: when a new technology rolls out, if you’re not part of the steamroller, you’ll soon be part of the road. For vacation rental property owners, there’s no more vivid illustration of this than migrating to the latest access technology. Whether you have just a few rental properties or…
Whether you’re working in property management or the vacation rental industry, you may have engaged in a conversation recently about access control. If you found some of this access control lingo confusing, then you’ve come to the right place. Here, RemoteLock has compiled an essential glossary of terms. Read on to ensure you can “talk…
If your idea of roughing it is going a night without your thermoregulating bed linens, then you may want to check out Missing Hotel, a glamping business in Austin, TX’s hill country. Glamorous camping (i.e., glamping) is a way to experience nature without forgoing modern luxuries. Founded and operated by Samantha (Sam) and Stephen Hopkins,…
When the markets are down and inflation is up, the experts say it’s the ideal time to focus on your existing customers. After all, it can cost anywhere between five to seven times more to acquire a new customer than to retain your old one. In the multifamily world, this is particularly evident as apartment…
