In the digital age, self-service has quickly become the norm when going about our daily lives. We use self-service checkouts at the grocery store, pump our own gas, check into our flights and tag our own bags. At the start of the pandemic, Salesforce reported that 69% of decision makers at service organizations say self-service…
How One Business Owner Maximizes RemoteLock When Sophie Leigh-Jones returned to her native England after spending several years working in the short-term rental business in the U.S., she had dreams of opening a similar business of her own. She did just that in March 2020 … “the worst timing on the planet,” she laments. But…
While many in the short-term rental (STR) industry enjoyed unprecedented growth in 2021, experts like AirDNA see last year as an anomaly. According to AirDNA, demand hit record highs and supply contracted, as many owners used their rentals for themselves, found long-term renters or sold their properties. Fewer available listings pushed occupancy to surprisingly high…
Recounted by RemoteLock Customer Service from a customer, Beverly A. I’m lucky to live full-time in Los Angeles and have a second home in San Diego. Back in 2016, I entered a four-year training program for work that required me to be in San Diego two months each year. As it would have been expensive…
The start for many vacation rental operations and other small businesses often follows a similar story when it comes to purchasing software. You begin with the basics: accounting software. As your business grows, you may add payroll or time and attendance software to your collection. In time, you tack on website development or email marketing…
Recounted by RemoteLock Customer Service from a customer, Mike B. We have a vacation cabin in the mountains that’s ideal for skiers and snowmobilers. We’ve been renting it out for the past 16 years to families and groups of all ages. Our old “access” system was to mail a key to the guest. That way,…
