Smart access control for independent hospitality
RemoteLock automates guest, staff, and vendor access for independent hotels by connecting smart locks, sensors, and property management software into one centralized platform.
From boutique hotels to growing hospitality groups, RemoteLock helps hotel teams streamline operations, improve security, and deliver seamless, contactless guest arrivals without adding operational complexity.
Built for the realities of boutique hotels
Automate access, reduce front desk workload, and deliver reliable self check-ins across every stay.
Seamless self check-in
Automated, time-bound access codes let guests arrive on their own schedule, even with late arrivals or early check-ins. No key handoff, no front desk bottleneck.
One system across your portfolio
Centralized access control replaces scattered tools, making it easier to manage locks, guests, and staff across one property or many as your hotel group grows.
Secure access for staff and vendors
Scheduled credentials give housekeeping, maintenance, and delivery teams the access they need without exposing rooms or sharing codes.
Save time and money with enhanced automation
Access beyond the lock
Expand the capabilities of your access control system by integrating with popular property management systems to add automatic booking, housekeeping, and more.
The RemoteLock Guest Experience
Deliver a seamless guest journey while creating new revenue opportunities. RemoteLock’s powerful access control integrates with ChargeAutomation’s guest experience tools to automate check-ins, streamline operations, and elevate every stay.
Benefits include:
Virtual Intercom
Give guests a modern, welcoming arrival experience — even when the front desk isn't staffed. Virtual Intercom lets visitors identify themselves at the door before access is granted, replacing traditional buzzers and costly hardware panels with a simple, software-based solution that fits the boutique experience.
Protect your properties and your peace of mind
Thermostats
Water leak detection
Noise and smoke detection
Don’t take our word for it.
How One Vacation Rental Company Scales Smarter with RemoteLock
"It gives us total control over who enters any property. That's not something you can say with keys or even traditional smart locks. The system just works — and it keeps getting better."
How This Luxury Rental Company Maximized Guest Experience with RemoteLock + Escapia
"Guests check in directly at their rental without waiting at the office. The convenience of self check-in and the operational ease for managers and staff are quickly becoming expected standards."
More features, better management
Get the most from your hospitality properties by maximizing efficiency and automating workflows
Commonly asked questions
Managing a boutique hotel comes with its own set of challenges, from securing your property to ensuring a seamless guest experience.
There are several factors to consider when choosing a smart lock for a hospitality property. First, consider ease of use for your guests; a lock with a PIN code is easier for guests to use without having to pick up a key or fob from a manager before checking in. You’ll want a durable lock for added security and a longer lifespan. If your property is in a location you don’t often visit, battery life might also be a priority.
As many as you want. Whether you're managing a single hotel or dozens of properties all over the world, you can unify access control to all of them with RemoteLock's dashboard.
Absolutely. One of the most useful features is the ability to unify access control across multiple hardware options, at any number of doors, locations, and properties. You can mix and match any number of compatible locks from well-known manufacturers and still create unified access rules, user settings, and schedules.
Of course! With our enterprise plan, you can assign privileges on your RemoteLock account in any way you need. With multiple levels of control, you can grant specific access control options to any number of managers, staff, and users.
If you want your property manager to be able to add and remove users, but not locks, you can easily configure that setting. You can configure your account so that front desk staff can grant temporary codes to delivery workers and contractors, but not change residents’ access settings. You can even ensure that staff at one property can’t change settings at another property.
In addition to traditional front door locks, RemoteLock can be configured to manage more unorthodox points of entry like elevators, parking garages, magnetic locks, and glass doors.
RemoteLock also has the ability to remotely manage and control thermostats. Property owners and managers can ensure that they’re not wasting heat or cooling on an empty unit or even adjust the temperature a few hours before guests arrive so that they’re walking into a comfortable room.
Traditional physical keys can be easily copied, passed on to others, or lost, adding hassle and cost to your property management. They also afford owners zero visibility. There’s no way to see who used a key or when.
Smart locks paired with access control software don’t rely on physical keys. With RemoteLock, you see who has entered your property and when. You can also set up alerts for failed access attempts. Best of all, you can easily revoke access in just a few clicks from your dashboard or set up codes to expire automatically as soon as your guests’ stay ends.
Learn more about hospitality
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