5 Ways to Keep Your Rental Property’s Tech Online

Property technology (proptech) has revolutionized how multifamily and vacation rental properties are managed, streamlining operations and enhancing resident and guest experiences. However, managers need to be proactive to ensure that smart locks, connectivity devices, and other essential systems remain functional. By implementing a few strategic measures, property managers can avoid disruptions and maintain smooth operations with minimal oversight.

1. Choose the Right Smart Lock for Your Property

Selecting the appropriate smart lock ensures longevity and reliability. Different properties require different lock types based on climate, door material, and security needs. For example, a beachfront rental may require a lock with enhanced weather resistance, while a multifamily unit with entry through the hallway might prioritize battery life instead. Ensuring compatibility with your existing access control system — including connectivity type, number of codes, and other factors — is also crucial for seamless integration and management.

2. Monitor Battery Levels with RemoteLock Alerts

Smart locks rely on battery power, and a dead battery can result in resident or guest lockouts. RemoteLock’s dashboard, which allows you to monitor the battery status of all your locks in one central view, helps prevent operational disruptions and ensures continuous access control functionality. 

When batteries are low, automated low-battery alerts allow property managers to proactively replace or charge batteries before they fail. As a bonus, RemoteLock also sends notifications when the battery is charged or replaced, ensuring that maintenance is properly performed when needed.

3. Track Connectivity Issues in Real Time

Reliable connectivity — Wi-Fi, Z-Wave, or Bluetooth — is essential for smart lock performance and other proptech systems. RemoteLock’s platform includes alerts for connectivity losses, notifying property managers when a device goes offline. 

These alerts help diagnose network issues early, enabling quick troubleshooting and minimizing downtime. If your locks operate on Wi-Fi, investing in a high-quality router and ensuring strong Wi-Fi coverage throughout the property can further prevent connectivity-related disruptions. Managers can also configure RemoteLock to send notifications when connectivity is restored.

On properties where site-wide Wi-Fi is impractical, Z-Wave locks can offer better range, connectivity, and battery life by connecting to a central hub. If your smart locks struggle to maintain a Wi-Fi connection, Z-Wave might offer a useful solution.

4. Implement Battery Backups for Routers and Modems

A power outage can render smart devices ineffective if internet connectivity is lost. Installing battery backups for routers and modems ensures that access control systems remain operational even during temporary power failures (assuming your ISP isn’t experiencing an outage).

An uninterruptible power supply (UPS) can provide several hours of backup power, keeping internet connectivity online — and keeping your RemoteLock devices connected — until the primary power source is restored.

5. Regularly Audit and Update Proptech Systems

Software updates and routine system checks are essential for maintaining optimal performance. Regular audits of smart locks, access codes, and integrated property management software can help identify potential vulnerabilities or outdated firmware that may need updating. Establishing a maintenance schedule ensures that all devices operate at peak efficiency and comply with the latest security protocols.By taking these proactive steps, property managers can minimize manual intervention and maintain reliable, secure access control across their properties. RemoteLock’s real-time monitoring and automation capabilities further simplify property management, allowing operators to focus on delivering a seamless experience for residents and guests.

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