Everything in One Place: A Look at the RemoteLock Resident App
Modern apartment living has changed. Residents expect smart technology, self-service convenience, and seamless experiences from the moment they sign their lease to the day they move out. The RemoteLock Resident App is built to deliver exactly that.
Move-In Made Simple
The experience starts before a resident ever sets foot on the property. When a new resident signs their lease digitally, their information flows directly into the property management system, triggering a series of automated setup tasks behind the scenes. One of the first things they receive is a welcome email with a link to download the RemoteLock Resident App. One install, and they’re ready to go.
No key handoff. No in-person appointment. No paperwork. The transition into the property is as smooth as the living experience that follows.
One App, Every Door
From the moment residents arrive, the app becomes their single, unified way to move through the property. Through a central Bluetooth interface, they can access the parking garage, community amenities like the gym and pool, building entrances, and their own front door — all from one place on their phone.
No keys. No fobs. No codes. Just a tap.
Mobile credentials are stored directly on the device and work even without Wi-Fi, meaning residents aren’t dependent on a reliable internet connection to get through their own door. Best of all, residents don’t even need to know which brand of hardware you’re using. Whether you switch hardware providers, update old locks, or mix and match brands, the resident experience is the same.
Guest Access, Without the Coordination
Life doesn’t always follow a schedule — and neither do visitors. When a resident has a friend visiting from out of town or a family member stopping by, Guest Access lets them grant temporary access to their unit and to shared amenities. The guest can arrive on their own timeline, no long waits, no back-and-forth coordination, while the property manager retains full visibility and control.
That same flexibility extends to deliveries and service appointments. When someone arrives at the building, the integrated virtual intercom lets them reach the resident directly. The resident answers right from their phone — whether they’re at home or miles away — and can grant quick entry with Temp Unlock. Once the visit is complete, that access disappears automatically, keeping the property secure without any extra work for your team.
Smart Home Features Built In
The Resident App isn’t just about doors. It connects to other smart features around the home that make daily life more comfortable and convenient.
With thermostat integrations, residents can adjust their temperature settings remotely — whether they’re heading home from a trip and want to cool things down, or they simply don’t want to get out of bed to change the thermostat. It’s comfort on demand, and it also contributes to lower energy costs across the property.
Peace of Mind: Leak Detection
Perhaps one of the most powerful features is one residents hope they never need. Water leak detectors integrated into the RemoteLock platform create an automated response the moment a problem is detected. The system immediately notifies the resident, alerts the property manager, shuts off the water supply, and automatically grants temporary access to maintenance so the issue can be resolved as quickly as possible.
No scrambling, no delayed response, no unnecessary damage to the unit or neighboring residents. It’s a behind-the-scenes safety net that works without anyone having to think about it.
Built for Residents, Built for Operators
The Resident App is designed to benefit both sides of the relationship. Residents get a modern, app-based experience that eliminates the friction of physical keys, reduces lockouts, and puts control over their home in their hands. Property managers get streamlined operations, fewer support calls, and automated workflows that handle the details automatically.
According to recent industry surveys, a majority of renters want smart devices like locks and thermostats to be offered in the units they rent. The Resident App makes it easy to meet that expectation — without requiring new hardware or costly infrastructure upgrades.
See It in Action
Reading about it is one thing. Watching it come to life is another. Visit remotelock.com to learn how the RemoteLock Resident App transforms the resident experience from move-in to everyday living.
RemoteLock
Advanced Access Control and More
RemoteLock has been automating access control and improving on-site property operations efficiencies across multiple industries, including vacation rental and multifamily, for more than ten years. As a leading access-centered property operations software platform provider with more than 10,000 customers in 75+ countries, RemoteLock helps property managers enable, control, and automate access and climate control across their portfolio. RemoteLock’s platform saves property managers time and money through the elimination of tasks for onsite staff and helps scale businesses with greater confidence. It is differentiated by its dozens of integrations with applicable hardware and business software systems for an easy-to-use, turn-key solution.
