On-Demand Webinar | 33Lock and RemoteLock on access control in independent hospitality

Older properties bring their own set of access control questions — from install logistics to what happens when the internet goes down. In this on-demand webinar, 33Lock and RemoteLock sit down to talk through what independent hotel owners and operators actually want to know before making the switch to smart locks.

Frequently asked questions

How much work is it to retrofit an older hotel with smart locks? This is one of the most common questions from older properties, and the answer is usually reassuring: most existing doors don't need to be replaced. Mortise, lever, and deadbolt locks are all designed to fit standard door prep, so a typical install takes just 5 to 10 minutes with standard tools. Some properties have their own maintenance team handle it, others bring in a local locksmith, and some work with an installation partner for an end-to-end install and onboarding experience.

What's the typical lead time for getting the locks? Lead time depends on order size and hardware, but shipping generally takes 10 to 35 days depending on the method. Because inventory is kept on hand, orders can move quickly when needed, and timelines can be built around a property's specific opening, renovation, or installation schedule.

What happens if the internet goes down or lock batteries die? Locks are built to work fully offline, so guests and staff can keep accessing rooms even if the internet goes out. Battery levels are monitored with low-battery alerts, and each lock has backup options built in, including emergency USB-C power and a physical key override.

How does RemoteLock fit into this setup? RemoteLock is the cloud platform behind the hardware, giving property teams one dashboard to issue codes, manage permissions, and see activity across every door, no matter which lock brand is installed. It's built to work with the property management systems teams already use, so guest and resident access updates automatically instead of relying on manual entry.

Can RemoteLock support a portfolio with multiple properties or lock brands? Yes. RemoteLock is hardware-agnostic and centralizes management across multiple locations, so operators aren't locked into a single lock brand or stuck managing each property separately.