Hello Hotel
Hello Hotel is the modern phone and messaging system for boutique hotels and short-term rentals. It unifies calls, texts, voicemails, and AI-drafted replies in one shared team inbox connected to the PMS. Paired with RemoteLock, properties send door codes, check-in instructions, and access alerts through the same channels guests already use — no app to download. Built by hotel operators, for hotel operators.
One number, one shared inbox.
Guests reach the property by call or text — no app to download. Door codes and check-in instructions from RemoteLock can be sent directly through Hello Hotel's automated messaging, with the full conversation visible to your whole team.
AI trained on your property.
AI Assist drafts replies your team reviews and sends, and summarizes calls and voicemails so the team can scan a queue instead of listening through every one. Trained on your PMS, your conversations, and your tone — not a generic model.
Messaging that runs itself.
Trigger pre-arrival, in-stay, and post-stay messages based on reservation data. Send door codes the night before check-in, ask about the stay mid-trip, or follow up after checkout — automatically, through the channel your guest prefers.
