One link. Everything your guests need.
The RemoteLock Guest Experience App is a white-label, mobile-friendly web experience that gives every guest a single, secure URL with their access PIN, Wi-Fi credentials, local recommendations, and more. No app download. No scattered messages. Just a seamless stay from check-in to checkout.
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If we didn't have RemoteLock, we'd need a check-in desk and part-time staff. That would cost us over £30,000 annually. Instead, we're able to reinvest those savings into the guest experience.
Why property managers love it
One link, zero friction
Guests get access PINs, Wi-Fi, reservation details, weather, and local tips from a single secure URL. No app download required.
Fully white-label
Brand the entire experience with your logo, colors, and identity. Guests see your brand, not ours.
Built-in revenue
Offer early check-in and late check-out as free perks or paid upsells to generate new income per reservation.
Everything they need, right from their phone
Your guests shouldn't have to dig through emails, PDFs, and text threads to find their door code. The Guest Experience App puts it all in one place.
From a single secure link, guests can view their access PIN, connect to Wi-Fi, check reservation details, browse nearby restaurants and activities, see the weather forecast, and even request early check-in or late check-out. If something goes wrong, emergency contact info is right there too.
It's a mobile-friendly web experience — no app store visit, no login, no friction. Guests tap the link and get on with their stay.
Less time on the phone, more time growing your business
Every "what's the Wi-Fi password?" call takes time away from what matters. The Guest Experience App handles those questions before guests even think to ask.
From the self-service admin portal, you can set Wi-Fi credentials, configure notification timing, enable or disable early and late check-in options, and fully white-label the experience with your own branding, colors, and logo. Everything is configurable per property and requires no technical setup.
The result: fewer inbound calls, higher guest satisfaction, better reviews, and a professional digital experience that reflects your brand — not a generic platform.
Turn guest communication into a competitive advantage
Guest communication in vacation rentals is fragmented. Check-in instructions go out in one email, Wi-Fi info in another, local recommendations live on a PDF somewhere, and property managers still get calls asking for the door code. The Guest Experience App consolidates all of it into a single, branded, mobile-friendly link.
It works with any PMS that integrates with RemoteLock, so there's nothing new to set up. Reservations flow in, guest links go out — automatically. And because early check-in and late check-out can be offered as paid upsells, the app doesn't just save you time. It generates revenue.
The Guest Experience App is free and included with every RemoteLock account. There's no added complexity, no additional subscription, and no reason to wait.
Access that Works Everywhere
One flexible platform built to support modern properties, no matter who needs access or how your portfolio scales
Ready to simplify your guest experience?
Get started with RemoteLock and give every guest a seamless, branded stay from check-in to checkout.
Get started with RemoteLock
