Nell Lindquist, owner of Timberline Motel, admits that if not for an electronic access solution like RemoteLock, she and her husband wouldn’t be in the hospitality industry. The owners don’t have an office at the motel. Lindquist never wanted a landline, although she finally consented. While they have an onsite team ready to help guests,…
The average number of short-term rentals on the market reached nearly 1.3 million in 2022, up by roughly 19% from the previous year and by about 7% from 2019, according to AirDNA. That’s a lot of competition! So, savvy property managers and hosts are looking for best practices to help their businesses stand out in…
The Must-Have for Every Vacation Rental Manager As temps climb, you can bet summer travelers will continue to come your way. According to Bankrate, 63 percent of U.S. adults are likely to take a summer vacation this year. That’s up from 61 percent in 2022. For vacation rental owners, that’s welcome news. With calendars booked…
There’s a growing awareness in today’s world that everyone—from corporate giants to small business owners to normal everyday people—needs to make an effort to reduce our impact on the environment. Many in the short-term rental industry are realizing that they are definitely part of this collective, too, and are taking steps to ensure a greener…
Summer’s hot vacation rental market is here. Property managers looking for smooth sailing for their guests and themselves know efficiency is the name of the game. Everyday tasks like cleaning, guest messaging and access can quickly add up and even overwhelm you and your staff if not managed well. Automation ensures all those mundane, yet…
Jacqueline W., the owner of a thriving property management company for 150 vacation rentals, manages about 30 employees across her reservation, housekeeping, maintenance and owner relations departments. So, she knows the ins and outs of managing people. What she didn’t expect was a former employee who came back to haunt her in a very real…
