7 Common Vacation Rental Property Challenges RemoteLock Can Solve
Managing vacation rentals involves juggling multiple operational challenges, from ensuring seamless guest experiences to maintaining property security.
With support for hundreds of popular smart lock models and seamless integration with leading property management software, RemoteLock can be tailored to address the exact concerns and specific needs of your vacation rental property.
1. How can I avoid the expense and inconvenience of lost keys?
Managing physical keys at a vacation rental property can be a challenge. Not only do physical keys require you or a property manager to meet up with your guests every time they check in, but they also bring security concerns — you never know whether a guest has made a copy of your key and intends to return later uninvited.
PIN locks can partially resolve the problem, but without access control software like RemoteLock, they still require you to change codes manually every time you welcome a new guest to the property.
With RemoteLock, those inconveniences are a thing of the past. RemoteLock-compatible smart locks can be updated and monitored remotely, and PIN codes can be changed every time a new guest makes a reservation. If you integrate your RemoteLock account with a vacation rental management platform like Airbnb, you can even set your locks to change codes automatically and email guests with the new code, then revoke access to that code when the guest checks out.
Switching to smart locks may require an initial investment, but the time and cost saved in the long term is well worth it.
2. I want to help my guests with check-in and checkout, but I can’t be on-site.
Managing a vacation rental property is a significant investment of your time — especially if you manage multiple properties or don’t live nearby. Any time you can save by managing your property from afar is valuable.
With RemoteLock’s remote monitoring and control features, you can save yourself the drive and handle many of your property operations tasks from a distance.
- Grant access to guests who have locked themselves out.
- Receive a notification when a guest checks in or out.
- Allow guests to return to retrieve forgotten items after checkout.
- Reset forgotten or shared access codes when necessary.
- Create temporary access codes for visitors or deliveries.
Managing your property remotely offers more than just time savings—it also enhances the guest experience. By eliminating the need to be physically on-site, you avoid interruptions that could disrupt their vacation.
3. How can I manage access for housekeeping and maintenance staff?
Whether you keep maintenance and housekeeping staff on your payroll or use third-party contractors, scheduling them and allowing access can be a logistical challenge. With RemoteLock, the problem becomes much easier.
By integrating RemoteLock with your booking software, you’ll know exactly when a property is vacant and can schedule maintenance and housekeeping accordingly. And if you integrate RemoteLock with cleaning or maintenance management tools like Vacasa or Tidy, you can even automatically grant access codes to housekeeping and maintenance staff when their work orders are scheduled.
If you manage multiple properties in the same area, RemoteLock’s door group and user group features are especially convenient. By grouping specific staff members and specific properties, you can grant a particular housekeeping company access to all of your nearby properties on the days and times of your choosing, all with the same code.
4. I need to manage my properties without juggling multiple dashboards.
One of RemoteLock’s most valuable features is its ability to integrate with hundreds of hardware and software partners, allowing you to manage a single property or a global portfolio easily and conveniently.
On RemoteLock’s dashboard, you can add, monitor, and control any compatible device from the same device, anywhere you have internet access
And with RemoteLock’s integrations with dozens of popular property management systems, you can unify your software even further. Once RemoteLock is integrated with a property management system, codes will be automatically generated and revoked as new reservations are made without the need to manually change settings in the RemoteLock dashboard.
5. My portfolio includes several different brands of smart lock and I need to manage them from one place.
RemoteLock partners with dozens of popular hardware brands like Schlage, Kwikset, and Yale (and more). During initial setup, you’ll simply connect your manufacturer accounts to your RemoteLock account and import the relevant devices. At that point, you’ll be able to monitor, control, and access every lock at every building in your portfolio, all from the RemoteLock dashboard.
6. How can I monitor the status of my smart locks remotely?
In addition to creating and revoking codes, RemoteLock’s dashboard gives you access to a variety of useful data points.
- Monitor battery status on every lock in your portfolio and receive alerts when batteries are low.
- Monitor connectivity status so you know when a lock has lost its connection to the internet.
- Receive notifications when a code is added or revoked, or when a code is used for the first time.
- Receive notifications when a door is left open or unlocked for a certain amount of time (functionality limited to certain locks).
With RemoteLock’s dashboard, you can monitor your entire portfolio at a glance to ensure that everything is running smoothly.
7. I want to adjust the temperature in my property just before guests arrive.
RemoteLock now offers integration with select models of thermostats from Honeywell Home by Resideo. Once you’ve integrated your Resideo and RemoteLock accounts, you’ll be able to monitor the temperature in your units remotely and even automate temperature changes based on whether the unit is occupied or not.
By only using the heat or air conditioning when the unit has guests, then returning it to a more economical temperature when guests depart, you’ll save money and energy on your heating and cooling bills while still providing a positive first impression and comfortable experience for your guests.
As an added bonus, the ability to control temperature from afar can help keep your unit safe. In the event of extreme heat or cold, you can remotely turn on the heat or cooling to prevent burst pipes or overworked appliances, potentially saving thousands in repairs.
RemoteLock equips vacation rental property managers with the tools needed to streamline operations, improve security, and enhance guest satisfaction. By automating access control and integrating with industry-leading platforms, RemoteLock removes the operational burden and empowers property managers to focus on delivering exceptional experiences.
Learn more about how RemoteLock can simplify your property operations today.
Do you manage more than 30 doors or devices? Schedule time with our experts for a custom quote.
RemoteLock
Universal Access Control
We provide cloud-based, access control software that empowers those in the multifamily, vacation rental, commercial and related industries to remotely manage and control access to any space from anywhere in the world.
