RemoteLock releases resident app for multifamily properties

RemoteLock is excited to introduce the new RemoteLock Resident App — an easy, secure way for multifamily residents to access their home and manage their comfort from their mobile phone.

This app is purpose-built for multifamily properties and offers three essential functions in one place. With no need for Wi-Fi upgrades or new hardware, it delivers a simple but powerful upgrade to the resident experience.

What the RemoteLock Resident App includes

• Mobile Credentials: Residents can unlock doors to their unit, building, and shared spaces using their phone.
• Temporary Unlock: Residents can remotely unlock designated doors to let in guests or delivery drivers — no need to leave the apartment or ask staff for help.
• Thermostat Control: With connected devices, residents can adjust their room temperature and HVAC mode from anywhere.

How the Resident App reduces coordination work for property teams

These new capabilities don’t just improve the resident experience — they also offer tangible value for property teams. With less manual coordination and more automation, the RemoteLock Resident App helps multifamily operators save time, reduce costs, and deliver modern conveniences at scale.

• Reduce office visits and support calls: By giving residents control over their own access and thermostat settings, property staff spend less time handling lockouts, key replacements, and temperature complaints.
• Increase resident satisfaction: A streamlined mobile experience makes it easier for residents to manage daily tasks, contributing to higher satisfaction and stronger lease renewal potential.
• Lower utility costs with energy-saving features: Remote thermostat control empowers residents to adjust their usage, while property managers can automate temperature settings during vacancies to avoid unnecessary energy spend.
• Enable self-service access control: Residents can manage entry for themselves and their guests without needing assistance, reducing the administrative burden on property teams.
• Scale easily across properties: The app works with existing compatible locks and thermostats, allowing properties to roll out modern resident amenities without costly upgrades or on-site changes.

How to enable the RemoteLock Resident App for your properties

The Resident App is available to RemoteLock customers on the Premium or Enterprise plan. To enable these features, properties must have compatible locks and thermostats.

Already a RemoteLock customer? Reach out to your account manager to learn more.

Not using RemoteLock yet? Discover how our software platform makes access and operations easier at every level.